Upcoming Courses

Course Index

Module 1: Quality of Care & Patient Safety (AEM-QCPS)

Module 1 focuses on in-depth principles of Continuous Quality Improvement in the Emergency Centre (Part I) and Patient Safety (Part II).

Course Date(s):	Part I: 15 – 16 Apr 2010
	Part II: 22 – 24 Nov 2010
Course Duration:	Part I: 2 Days – 8am to 5pm
	Part II: 3 Days – 8am to 5pm
Course Venue:	Disaster Management Centre, Tygerberg Hospital
Clinical Director(s):	Stefan Smuts
Logistics Coordinator:	Zuleiga Vlotman
Course Price in ZAR:	R 4 450 (Part I & Part II)
Certification Received:	University of Uitrecht & EMSSA

Brief Course Overview

Part I:
Through lectures, videos and interactive workshops, delegates will develop an in-depth knowledge of the principles of Continuous Quality Improvement which they can use to improve the care delivered in their own Emergency Centre.

Part II:
Through lectures, videos and interactive workshops, delegates will develop an in-depth knowledge of the principles of Patient Safety which they can use to improve the care delivered in their own Emergency Centre.

Who should attend this course?

Experience level of attendees – to whom (which level) course is pitched at:

• Senior Emergency Doctors
• Emergency Centre Mangers
• Senior Emergency Nurses

Why should someone attend this course?

Students will become highly informed, confident and skilled in the processes involved in developing and maintaining Quality and Patient Safety systems.

Detailed Course Outline

• Overview of Quality in Healthcare and EM
• What are the top challenges in patient safety for EM in SA?
• Patient Safety in EM: Top Ten Points
• Models of Decision Making
• Human Factors, Patient Safety, and EM
• Cognitive and Affective Error & Cognitive Forcing Strategies
• Diagnostic Failure
• Feedback: Patient safety stories
• Shift Work and Fatigue
• Feedback in EM
• Overcrowding, Patient Flow, and Safety
• Teamwork, Communication and Hand-overs
• The Culture of Silence, and The Culture of Safety
• Medical Culture in SA
• Procedural Error
• Quality Measures – An Introduction
• Risk Assessment: Error Reporting, RCA, FMEA
• M & M and Bedside Teaching of Error in EM
• Governance of the EC
• Patient Safety and Continuous Quality Improvement
• Safely Discharging from the EC

Clinical Director Profile

Dr Stefan Smuts

Qualifications: M.B.Ch.B.

When completed: 1993 (University of Stellenbosch)

Current Job: Emergency Medicine General Manager, Medi-Clinic Southern Africa

Experience: 11 years experience in Emergency Medicine (Manager of Panorama Medi-Clinic Emergency Centre, 2001- 2007)

Interest: (Clinical Governance, IT systems & clinical database development, Resuscitation training)