Module 1 focuses on in-depth principles of Continuous Quality Improvement in the Emergency Centre and Patient Safety.
| Course Date(s): | 19 – 21 Feb 2012 – Johannesburg |
| Course Date(s): | 22 – 24 Feb 2012 – Cape Town |
| Course Duration: | 3 Days – 8am to 5pm |
| Clinical Director(s): | Tyson Welzel |
| Logistics Coordinator: | Kim Claasen | kimclaas@pgwc.gov.za | 021 948 9908 |
| Course Price in ZAR: | R 5 000, – (incl textbook) Read our payment info |
| Certification Received: | Stellenbosch University |
Brief Course Overview
Through lectures, videos and interactive workshops, delegates will develop an in-depth knowledge of the principles of Continuous Quality Improvement which they can use to improve the care delivered in their own Emergency Centre.
Through lectures, videos and interactive workshops, delegates will develop an in-depth knowledge of the principles of Patient Safety which they can use to improve the care delivered in their own Emergency Centre.
The course fee includes the excellent textbook: Patient Safety in Emergency Medicine, by Pat Croskerry, Karen S Cosby, ISBN: 978-0-7817-7727-8
Who should attend this course?
Experience level of attendees – to whom (which level) course is pitched at:
- Senior Emergency Doctors
- Emergency Centre Mangers
- Senior Emergency Nurses
Why should someone attend this course?
Students will become highly informed, confident and skilled in the processes involved in developing and maintaining Quality and Patient Safety systems.
Detailed Course Outline
- Overview of Quality in Healthcare and EM
- What are the top challenges in patient safety for EM in SA?
- Patient Safety in EM: Top Ten Points
- Models of Decision Making
- Human Factors, Patient Safety, and EM
- Cognitive and Affective Error & Cognitive Forcing Strategies
- Diagnostic Failure
- Feedback: Patient safety stories
- Shift Work and Fatigue
- Feedback in EM
- Overcrowding, Patient Flow, and Safety
- Teamwork, Communication and Hand-overs
- The Culture of Silence, and The Culture of Safety
- Medical Culture in SA
- Procedural Error
- Quality Measures – An Introduction
- Risk Assessment: Error Reporting, RCA, FMEA
- M & M and Bedside Teaching of Error in EM
- Governance of the EC
- Patient Safety and Continuous Quality Improvement
- Safely Discharging from the EC
Clinical Director Profile
Tyson Welzel
Qualifications: MBBCh (UCT), Dip PEC (SA), H Dip Int Med (SA), Dip HIV Man (SA), DTM&H (Pret), Dip For Med Clin/ Path (SA), BScMedScHons (Diving Med) (SU), EMDM, CML (UNISA)
